FAQ

You can purchase on our website using a debit or credit card.
We additionally offer support for Paypal, Apple Pay, and Google Pay.
You can chose these payment methods at checkout.

We currently only support the currency in USD. 
If your credit or debit card use another currency, then you will be charged in USD. Your bank will apply the corresponding conversation rate of the currency you choose.

No. We currently don't offer 3 or 4 times payment.

If you want to cancel or change your subscription, you can do it at any time.
Your order confirmation emails have links to your order. You can manage your subscription from there.

We currently ship in the United-States.
For shipping outside of the US, please reach out to our support through our Contact Us.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.
Standard shipping time covered by our delivery partners is 3-4 Days. You can find them when choosing for a delivery method before confirming your order.

Once you have placed your order, we will send you a confirmation email to track the status of your order.
Additionally, you can track the status of your order from your "order history" section on your account page on the website or click here.

We currently do not offer fast shipping.
If you need help, please reach out to support through the Contact Us.

If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.
You may also have to go to your local post office to collect your package in case it cannot be delivered to you.

We do accept returns in respect to the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 30 days of receiving
- The return is made within 14 days of the return or exchange request

To ask for a return, please contact us.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Returns are confirmed within 14 days of receiving the package at our warehouse.
Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.